288 pages
English language
Published May 17, 2016 by HarperBusiness.
Something bothers me about this book, and I can't figure out what. Maybe it's the fact that everything is presented as a technique (which in themselves seem great) and not part of a broader worldview. I was never left with the impression that the author authentically cares about the people he's negotiating with. And that is, for me, the difference between manipulation and empathy.
In "Never Split the Difference", author Chris Voss explains why it's never a good idea in any negotiations to "split the difference".
The book is a great overview of what is important in negotiations and how you can steer them in the direction you want and still make every one happy with the result.
Although the book does not go in much depth, I found this quick read very entertaining and much more insightful than I was expected.
I would definitely recommend this to any one interested in the subject.
I think Andy’s review here on Goodreads sums it up well. The FBI hostage war stories are fun to read. Some of the principles in the book will be old hat to anyone with some successful experience in sales or other relationship oriented work. I learned some things but I think a giant bias of the book is the extremely deep domain expertise coming from his entire job and team and career being oriented around negotiation. That leads to a deep set of tools and perspectives on negotiation, many of which don’t map to the more common situation of someone who needs to negotiate like this maybe once very three years? I’m not sure the author does a great job mapping how his perspective being armpit deep in kidnapper psychology helps the average person eg. negotiate a raise or buy a used car, which is probably the more likely use …
I think Andy’s review here on Goodreads sums it up well. The FBI hostage war stories are fun to read. Some of the principles in the book will be old hat to anyone with some successful experience in sales or other relationship oriented work. I learned some things but I think a giant bias of the book is the extremely deep domain expertise coming from his entire job and team and career being oriented around negotiation. That leads to a deep set of tools and perspectives on negotiation, many of which don’t map to the more common situation of someone who needs to negotiate like this maybe once very three years? I’m not sure the author does a great job mapping how his perspective being armpit deep in kidnapper psychology helps the average person eg. negotiate a raise or buy a used car, which is probably the more likely use case for most readers.
Sorry that the writing in this review is so slapdash, I simply don’t care enough about the book to spend the time to improve the review.
