I think Andy’s review here on Goodreads sums it up well. The FBI hostage war stories are fun to read. Some of the principles in the book will be old hat to anyone with some successful experience in sales or other relationship oriented work. I learned some things but I think a giant bias of the book is the extremely deep domain expertise coming from his entire job and team and career being oriented around negotiation. That leads to a deep set of tools and perspectives on negotiation, many of which don’t map to the more common situation of someone who needs to negotiate like this maybe once very three years? I’m not sure the author does a great job mapping how his perspective being armpit deep in kidnapper psychology helps the average person eg. negotiate a raise or buy a used car, which is probably the more likely use case for most readers.

Sorry that the writing in this review is so slapdash, I simply don’t care enough about the book to spend the time to improve the review.