Was actually a bit frustrated by this read. As a rebuttal to Rob Bell's "Love Wins", it actually does an excellent job. Both Chan and Bell have a similar writing style where they go for your emotions to sway your opinion as opposed to detailed fact. I was really hoping to read something about what the Bible actually says about Hell, and although I think Chan did address the topic admirably he remained heavily influenced by his biases. It was very evident and the discussions on specific verses always held a bent to ECT. I would really like a better theological dive into the subject, and Chan's (and Bell's for that matter) touchy feely approach isn't cutting it.