Tbh I don't think this matches up to the preceding Wayfarer stories. The scenario strands a few characters in a hotel, a well worn device which you know will lead to self discovery, murder or both. I last saw it in a Maeve Binchy.

Chambers brings out some of her minor, & a couple of her least charming, species & has fun fleshing out their backstories & redeeming features. And she does deliver a good comfort read.

Btw Aeluons - they have no aural/oral sense but they have aural names for their species, planet & individuals. How does that happen? Answers on a (colour) postcard.