The book of business awesome

how engaging your customers and employees can make your business thrive

English language

Published Nov. 10, 2012 by John Wiley & Sons.

ISBN:
978-1-118-31522-4
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4 stars (1 review)

1 edition

Review of 'The book of business awesome' on 'Goodreads'

4 stars

A fast paced hit list of some wonderfully great and wonderfully horrible brand experiences in the growing world of social media. The book shows over and over again the impact of hiring the right or wrong people to manage your brand. Scott Stratten (if you haven't seen him speak in person, what are you waiting for?!) has a wonderful, humourous, approach to brand management, taught through the lens of social platforms like Twitter and Facebook.

Subjects

  • Management
  • Relationship marketing
  • Customer relations