Paperback, 608 pages
Published Sept. 21, 2012 by Morgan Kaufman.

Mike Kuniavsky: Observing the user experience (Paperback, 2012, Morgan Kaufman)
Paperback, 608 pages
Published Sept. 21, 2012 by Morgan Kaufman.
"In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research.This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. It is chock full of practical examples and advice for both novice and experienced practitioners."--ComputingReviews.com, January 23, 2013
"In this second edition, the authors update an important contribution to the emerging discipline of user experience (UX) research.This book is one of many noteworthy titles from Morgan Kaufmann in this subject area. It is chock full of practical examples and advice for both novice and experienced practitioners."--ComputingReviews.com, January 23, 2013