Woo, Wow, and Win

Service Design, Strategy, and the Art of Customer Delight

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Thomas A. Stewart, Patricia O'Connell: Woo, Wow, and Win (2016, HarperCollins Publishers)

English language

Published Nov. 23, 2016 by HarperCollins Publishers.

ISBN:
978-0-06-241570-7
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3 editions

Subjects

  • Customer relations
  • Customer services
  • Service industries